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FARE INSIEME - Ep. 203 - Trenitalia Tper - non-stop journey towards the excellence of rail services

«We focus on valuing people also for their talent and passion»

24/6/2024

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A company born out of a public rail transport tender based on transversal alliances and the promotion of the territory. Today, Trenitalia Tper boasts a team of 1,500 people and a turnover exceeding €300 million. In the meantime, they are writing new pages for the future in the name of mutual trust between the company and the clients. For FARE INSIEME, Giampaolo Colletti interviewed Alessandro Tullio, CEO of Trenitalia Tper and President of Mobility and Logistics at Confindustria Emilia.

by Giampaolo Colletti
@gpcolletti

Photocredit: Giacomo Maestri e Francesca Aufiero

“We're always taking a train for somewhere. At the end of the platform, hands and handkerchiefs waving.” This was what was sung and played by Gilbert Becaud, a 20th-century French pianist who took a lot of trains in his lifetime - albeit steam ones at the time. After all, trains are a story unto themselves. They are a metaphor including many things. If you think about it, they are by definition a connection between cities and people, bustling with stories that interconnect them. Even more. They are a thread that runs along a territory creating a drawing, a network, parts of lives that connect, today in an even more modern and sustainable manner. And that same thread re-creates the communities, supporting them and giving them strength. The story we are about to tell has a lot to do with those trains that depart and arrive but, most of all, with people, their voices, their gazes, their stories that combine with yet other stories.  

Company profile. This is the story of Trenitalia Tper, a company set up in the midst of the pandemic emergency. Its roots stretch out beyond regional borders, but it has an indissoluble bond with that Emilia that is eager to do things. We find ourselves in Bologna and, more precisely, in that industrial plant that ensures the maintenance of the Rock and Pop trains, which constitute the majority of the current fleet. But there are also other facilities, all of which in Emilia-Romagna, both in the Bologna Centrale station - where the operating room with the central equipment system is located - and in other ten facilities all over the territory. Trenitalia Tper boasts 1,500 employees with a growth of over 80 employees in 2024. The turnover exceeds €300 million. The business deals with the public train transport within the region, with connections to the nearby regions. Just think that we are talking about 900 trains circulating every day! An impressive figure! “Up to over 175 thousand people travel on our trains during a winter weekday and, in 2023, there were over 44 million passengers, 10 million of which in the summer period alone,” reports Alessandro Tullio, CEO of Trenitalia Tper and President of Mobility and Logistics at Confindustria Emilia. Innovation, technology, skill. These are what lie at the basis of the company’s work. “It is a hugely complex sector, with a fundamental social responsibility as it must ensure a constitutional right. Our people are aware of the impact they can have on the lives of our clients and we are working so that this awareness improves the travel experience of those who choose to use our trains day after day. Commitment: this is another key word for us, at all levels. We focus on valuing people also for their talent and passion, even beyond their professional role,” says Tullio. Trenitalia Tper is the combination of two companies that have guaranteed a service to the territory for many years. That is why we have never stopped being railwaymen. “Railwaymen represent one of the corporations that express and live the sense of the Group more than others. Our experience was made better by the possibility of being born again as a new company with an incredible challenge, i.e. being the first to start with the new regional trains that had never been used prior to 2020. It is thanks to the tender concerning public railway transport by Regione Emilia-Romagna - the first of its kind in Italy - that Trenitalia and Tper, which constituted a consortium at the time - decided to win together. It is one of the biggest tenders for the supply of railway vehicles and the leader as regards the regional transport sector,” stresses Tullio. Over 9 new Rock and Pop trains have been delivered in just two years since 2020, entirely manufactured in Italy. A unique generational chain, and one achieved during the pandemic.  

The future. The future runs fast. Just think about the arrival of the latest comfortable and sustainable trains that are marking the start of a new period. “The change in the lifestyle of workers and tourists completed the system mutation. That is why the opportunities to link regional trains to the territory have increased. The increase in urban traffic and the motorway networks highlighted the indisputable advantage of moving by train, a solution that is increasingly reliable, comfortable and, most of all, inexpensive,” stresses Tullio. What about the future? It is made up of involving experiences, sustainable travel and accessible digitisation. And then there is that mutual trust that makes the difference. “It is the trust between people travelling for business or leisure and those who must guarantee the excellence of the service,” says Tullio. After all, now more than ever, markets are endless dialogues for excellent organisations.

https://podcast.confindustriaemilia.it/

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