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FARE INSIEME - Ep. 25 - SIT, the ongoing innovation of Società Italiana Tecnospazzole

«Professionalism, passion and a lot of humility. Listening to clients is essential»

08/02/2022

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Three centuries of a company ranging from the paintbrushes of 1662 to the brushes of 1962, always keeping close to clients. The identikit of the company with its headquarters in Casalecchio di Reno, in the Bologna province. For FARE Insieme, Giampaolo Colletti interviewed Alessandro Acquaderni, Marketing Manager and Board Member at SIT
 

di Giampaolo Colletti
@gpcolletti

The story we are about to unfold challenges statistics as international studies revealed that only an average of 0.8% of companies survives going from the fourth to the fifth generation. Yet, in the case of SIT - Società Italiana Tecnospazzole - such a tiny percentage is proof of how it is possible to work with continuity by capitalizing on its journey and innovating constantly. The SIT headquarters are located in Casalecchio di Reno, where we also find the technical office and part of the production. Around one hundred people work there, contributing to a turnover of €15.5 million. The leading product is part of the company name, as SIT produces a range of technical and industrial brushes as well as brushes for power tools (drills, grinders...). Then there is the iconic multi-purpose SPID brush, patented in 1966, which has sold over sixty million pieces over the years. Half of what is produced is special, as it is custom-made, while the other half is destined to the retail market and ironmongers in particular. In 65% of cases, sales are carried out in Italy, while those abroad range from the US to Australia. Then there is the production plant in Romania, which employs 25 people and where a part of the standard product range is made.  

A century-old history.
In 2018, the company celebrated the 110th anniversary of the company acquired by the Acquaderni family in 1908. But its story began centuries before, with the production of paintbrushes for the Bologna painting school, which then changed to the production of brushes to rebuild Bologna after the War, moving on to industrial brushes in the 1960s and ‘70s. Three centuries span the paintbrushes of 1662 to the brushes of 1962, but the key is keeping clients close. Because there is a need to focus on real necessities, trying to understand their needs. “SPID brushes are used to scrape, remove paint, clean the barbecue and clean off ice from skis and ski boots. They were invented by our grandfather Pietro. Up until the 1960s, only one other type of hand brush existed with a wooden back. Ours was revolutionary because it introduced an ergonomic product to the market which has now reached a considerable level of penetration. We sold over two million pieces last year alone,” reports Alessandro Acquaderni, SIT Marketing Manager and Board Member.  

Ongoing varied innovation.
Here, one can breathe innovation continuously. Products have evolved over time, yet without creating disruption with respect to what has been built over the years. “This is why we can innovate without breaking with the past, constant change that can be perceived day after day,” says Acquaderni.  For this 33-year-old engineer with a degree from the University of Bologna and and currently pursuing an executive MBA at Harvard, innovation is a cultural tract and an essential premise for all company spheres: from the work of single people to specific processes. Creativity, of course, but mostly method. “There is a lot of study behind a product, a lot of work by the technical office, a lot of professionalism and passion,” stresses Acquaderni who, together with brothers Marco and Paolo and their father Andrea, currently run the company. A few essential traits have been identified thanks to which the company has reached the fifth generation. “The first is humility, also referred to our people. We are honest and humble. All of this is reflected in the products we make and commercialize, which are not subjected to marketing campaigns or fads,” explains Acquaderni. This entrepreneurial challenge is achieved thanks to the attention towards the excellency niche. But, in order to stand out, it is also necessary to focus on continuous research.  “We focus on research every day with small evolutions of the products or their materials, and we also have an excellent relationship with the supply chain: if a supplier has an idea for a new wire, we try it out together. This is our small daily evolution, which involves clients and partners,” reports Acquaderni. Drop by drop, focusing on a team that nowadays reaches beyond the company perimeter. After all, this is the only way to win market challenges. In 2019, SIT initiated an open innovation journey with the University of Bologna. “We realized that not all clever people necessarily work for us, but this nearly-obvious consideration that concerns all businesses has led us to open the doors of our technical office. We are lucky to have an excellent university hub in Bologna and with Almacube, which is part of the University of Bologna, we have taken part in Challenge Based Innovation. In this way, we also collaborated with Cern in Geneva, the leading innovation hub in the world. For a small business like ours, the thought that Cern researchers would work on a brush made in Casalecchio was a source of great pride,” says Acquaderni. Stopping is forbidden - SIT has organised an open house with multiple youtubers who have set up open workshops for clients and artisans. Wonder about the future, well beyond market shares and the confrontation with competitors. “The challenge is getting ready for the change to come by interpreting this time. Our predecessors managed to understand the right moment to go from paintbrushes to industrial paintbrushes and to industrial brushes. We need to listen to clients and the market,” concludes Acquaderni. This is the ongoing innovation that looks to the future.

 

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