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FARE INSIEME - Ep. 36 - Emiliana Serbatoi, knowing how to anticipate the revolutions of the market to make a difference

«The future is made of technology, sustainability and skills»

17/03/2022

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From a small mechanical workshop established in the 1980s to an international company in the production of tanks and fuel storage, transport and distribution of fuel, other than the control and management systems of supplies. Giampaolo Colletti interviews Gian Lauro Morselli, president of Emiliana Serbatoi for FARE Insieme

di Giampaolo Colletti
@gpcolletti

If there is a clue to identify the companies of excellence, i.e. the ones that make up the winning mosaic of the Italian productive fabric, it is in the ability to know how to read the weak and gradually stronger signals of the market before others. That is, to understand the revolutions, which at the beginning must be identified by small evolutions. It is not just a matter of genius and luck, but also of listening capacity and of researching the risks and opportunities. After all, this is the story of Emiliana Serbatoi, a Modenese company engaged in the production of tanks and systems for the storage, transport and distribution of fuel, as well as for the control and management systems of supplies. A leading company at an international level, which started out in 1985 as a small mechanical workshop in the outskirts of Modena. «Strengthened also by my father Giancarlo's previous experience, we were specialised in the sector of gravity tanks, but it was clear that the regulations would soon change and that the procedures and methods related to fuels would be more strictly regulated», says Gian Lauro Morselli, head of the family business created in 1983 with his father, who at the time was a carpenter. «My father Giancarlo used to weld and assemble, while I helped out, painting the tanks, for example; but above all, thanks to the commercial spirit that distinguishes me, I travelled all over Italy by car to offer and make our products known», recalls Morselli, who then became an entrepreneur at the age of twenty-one with a lot of apprenticeship behind him. In a short time, things would change for real: with the decree law of 1990, legislation came into force in Italy that made the storage of fuels more strict. Final goal: to avoid environmental damage and therefore to guarantee safety for all types of tanks.  But at that point the company was already organised to meet the new standards nationally and internationally.  

Company with a global reach.
«With the Italian market, which was soon saturated, we made a bet on exports, especially in Europe, but also landing in various regions, such as the United States, Scandinavia and the United Arab Emirates. We started making tanks of different materials, in plastic and in steel, and of any size to diversify production», Morselli specifies. A global company, but with a strong local spirit of identity. Thus, the roots are truly anchored to the Modena area, but with that ambition to look beyond. It is no coincidence that the Campogalliano headquarters, a few metres from the exit of the first A22 motorway tollbooth, is a gateway to Europe and, after all, a permanent fair for Emiliana Serbatoi who moved to this location in 2001, which has recently been expanded. Twenty years later, in 2021, the turnover exceeded 32 million euros, breaking the 2020 turnover of almost six million euros. The company has one hundred employees. And then there is another headquarters in San Donà di Piave, a town of forty thousand inhabitants in the metropolitan area of ​​Venice. We have been operating here since 2013 with part of the production, the one dedicated to the "raw" construction of the steel tanks, which are then "finished", with the installation of pumping units, for example, in the main headquarters located in the Modena area. The business volumes generated on the Italian market reach 56% of the total, the rest of the turnover is developed on international markets: 75% of the sales that are made abroad are concentrated in Europe. «Our main customer, from the very beginning and for the first fifteen years, was the classic retailer of petroleum products. So we started with underground tanks, but we suddenly changed the market by also focusing on the supply of operational vehicles, therefore with both storage and transportable tanks. We tried to study these systems, rethinking about safe refuelling with tanks that are technologically advanced and safe, and above all that are anti-pollution. Even in this very difficult historical phase, marked by a sky-rocketing raw energy material, we maintain our solidity. We have broad shoulders thanks to the innovation choices we have made in the past years», says Morselli.   

The opportunity of the circular economy.
The ability to anticipate the times, to grasp the signs of change that the regulations reverberate on the market, returns as an obsession. Today at stake is everything related to the circular economy and the necessary green revolution to which the transport market is subjected. An epochal change. «We anticipated this circular economy, focusing on sustainable materials and processes. We addressed the environmental issue by renewing the tank from scratch. What I am referring to is the green polyethylene, adopted already in 2007 and whose use passed for us from zero to 40%», Morselli specifies. To welcome what is new that is introduced and that marks a change in the way of working. In Emiliana Serbatoi they know it well, where there is maximum respect for regulations. Then there is the digital factor. Hence, the various offices are activated to rethink the work platforms, and the technical one remains a flagship. But bear in mind: it is not an end in itself research, but connected to the commercial part and to the needs of the customers. This too is the key to challenge international markets, the strong foreign competition, and to win. A computerised and integrated work. On the other hand, the storage of liquids, in particular of petroleum and food products, involves safety, quality, control. Innovative plants and human capital. «But contrary to what I feel, i.e. to see technological change in an exclusive way, I think the future lies in the mix and interchange between the car and the person who switches it on and drives it», concludes Morselli. Once again, it's the people who make the difference.

https://podcast.confindustriaemilia.it/

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