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FARE INSIEME - Ep. 102 - X DataNet, that makes tailor-made software for large companies from the Emilia-Romagna region

«The development of software solutions is a job that never ends: everything can always be improved»

23/01/2023

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Since its establishment, almost thirty years ago, the company has had a clear priority: to create software that is safe and, at the same time, simple to use. For this reason, before starting to create new software for medium and large firms, the company always dedicates itself to something that is sometimes overlooked but essential: listening to its customers. Profile of the Italian company that develops IT solutions capable of beating those of international giants. Giampaolo Colletti interviews Enrico Clerici, Alessandro Trionfini and Riccardo Polesel, Chairman, CEO and Marketing Manager of X DataNet, respectively, for FARE INSIEME

of Giampaolo Colletti
@gpcolletti

Photocredit: Giacomo Maestri e Francesca Aufiero

“Good programmers know what to write, the best programmers know what to rewrite”. Eric Steven Raymond, American computer scientist and blogger, repeated it like a mantra. And basically this concept is the perfect synthesis to describe X DataNet, an IT company with offices in Mirandola and Rome that has been active on the market for twenty-seven years and that in the last ten years, i.e. since the 2012 earthquake in Emilia, has managed to double its employees, turnover and customers. How did the company manage to do this? By designing and developing high-performance software for the management of medium or large companies. In this way their solutions, translated into code, help manage boards of directors and top management meetings, facilitate the approval of financial statements, and support corporate operations, such as acquisitions or sales. In short, thanks to the digitisation of high-level processes, they improve company management. X DataNet makes software that allows large Italian companies to simplify and optimise the most delicate and important processes, guaranteeing ease of use for users and maximum security for customers. An Italian company that makes software in Italy and that often beats giants also active internationally.

Profile of the company.
To explain this Emilian success let's go back to the numbers. The company has 65 employees and has a turnover of over 5 million euros. It operates in various sectors: banking and finance, utilities and energy, manufacturing, cooperatives. It all began in 1995 with a technical and technological soul, given that the two founders – Enrico Clerici, today Chairman, and Alessandro Trionfini, today CEO – are computer scientists. «We made customised, tailor-made, almost sartorial software. Over time, this technical DNA has evolved thanks to the acquisition of skills focused on specific markets and business areas, as well as the collaboration with medium and large Italian companies. We are now an IT company that makes software to manage sensitive processes. The development of software solutions is a job that never ends: everything can always be improved. The market always poses new challenges for those who, like us, provide technological services with high added value. There are three essential ingredients for creating solutions that are ever more performing: constantly increasing one's skills, ensuring great flexibility and listening to the companies with which one collaborates», says Enrico Clerici. The key to digitisation is ease of use for users and maximum security for customers. Easy to say, harder to do. «Creating simple-to-use software is very complex. We invest time and resources to design our platforms, but also to study their usability, putting ourselves in the shoes of those who will have to use them. Ease of use is often a crucial factor when choosing a software. As far as security is concerned, there is a particular, almost obsessive, attention to the protection of information, from the design phase of our software to the analysis of the processes it has to manage. We make use of the support of external companies, ethical hackers who test our software, carrying out penetration tests and code checks. Our customers also verify our products, an activity that we encourage because collaboration is essential to obtain high levels of safety», explains Alessandro Trionfini.

The role of human capital.
Most of the people who work in X DataNet are programmers, but the company has evolved over the years by integrating different figures in the commercial area, marketing, human resources, systems engineering and administration. The future for X DataNet can be summed up in the continuous transformation of skills. «Research is essential for an IT company. Each of our software must be improved every year and this can only be done with constant R&D work by all teams. Just slow down a bit and the competition becomes fierce even in niche sectors. This is why we invest a lot of resources in this activity», explains Riccardo Polesel, Marketing Manager of X DataNet. In the meantime, ten years have passed since the earthquake that hit the Mirandola area, where the main headquarters are located. An event that made it possible to demonstrate the strong resilience of the company and the people who work there. «We never stopped working for our customers, even when we were forced to operate from containers outside the company. We had to rethink our organisation and our way of working, deciding to invest in the development of our own products to offer to the market. This choice has brought to very significant results, allowing us to grow a lot in these ten years», says Clerici. Today that enduring bond with the Emilian community is expressed in people. Human capital is the most important thing for a software development company. Trionfini is convinced of that. «We are from Mirandola, Emilian and Italian, and we have always looked for resources in our area. Many of our managers live within ten kilometres of our headquarters. The pandemic forced us to look for resources to hire even outside our territory because we couldn't find any. We opened our perspective thanks to smart working to find collaborators from other regions: from Sardinia to Puglia, from Veneto to Tuscany. But the heart of the company remains in Emilia.»

https://podcast.confindustriaemilia.it/

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